You might consider navigating to
c:\users\(you)\AppData\local\ and find BlueDV
directory and erase it.
There is another directory under documents
And check the ProgramFile(x86) to make sure
the BlueDV directory has been removed after you have used the
program add/removal utility in windows 10.
I had the same issue with DutchStar a while
back but I don't remember where any "hidden" files are for that
I use a Thumb DV with Blue DV on Win 10. I Haven't been able to
change settings for months. Every time I try I get an "Unhandled
Error" message. I've tried re-installing. No luck. Uninstalling
does not remove all traces of the program. The new fresh install
contains settings from the previous installation. Same with Win
DV/ Dutch star program, it keeps old settings when re-installed
& has become extremely slow to respond with it's gateway
window. Anyone experience similar issues? Could there be conflicts
between the two programs? Is there a method for doing an uninstall
which completely removes every trace of the program? Thanks!