Re: Draws hat two weeks old defective
Hi Michael,toggle quoted messageShow quoted text
Yes we are a small company. I am the single person that handles Design, Procurement, Assembly, Programming, Test and Fulfillment as well as RMAs.
I sold my house and have been backed up moving everything, including the office which is currently torn apart between two locations. This will continue thru the end of August. This is not an excuse it is simply reality.
DRAWS Boards are 100% Tested before shipping. Returned units go through additional testing and fault isolation as well.
Your board is defective and a new one is being shipped today.
If anyone else has an issue please use the form to report it. If it’s been reported and hasn’t been resolved, please email me directly
Thanks for your patience,